Privacy Policy

Privacy Policy

This Privacy Policy applies to TC Garden Resort's website, www.tcgardenresort.com, which is owned and operated by Tropical Charters Sdn Bhd.

Introduction

  1. We respect the privacy of our website visitors and understand the importance of protecting the information collected about you. This Privacy Policy details how we collect, use, and protect your personal information.

What Information We Collect

    We may collect the following types of information:


  1. Personal information: This includes your name, address, phone number, email address, and other information you provide when making a reservation, completing a form on our website, or contacting us.
  2. Non-personal information: This includes information about your device, including your IP address, the type of device you use, and your browser type.

How We Use Your Information

    We use your information to:


  1. Process your reservations and provide you with the services you request.
  2. Improve our website and services.
  3. Send you promotional materials and information about our services, if you choose to receive these.

How We Share Your Information

  1. We do not sell or rent your personal information. We may share your information with third-party service providers who perform services on our behalf, such as payment processors and email service providers.

Cookies and Other Tracking Technologies

  1. We use cookies to improve your experience on our website, such as enabling certain functions, remembering your preferences, and understanding how you interact with our website.

Data Security

  1. We have implemented reasonable security measures to protect your personal information. However, please understand that no method of transmitting or storing data can guarantee 100% security.

Third-Party Websites

  1. Our website may contain links to other websites. We are not responsible for the privacy practices of these other sites. We encourage you to read their privacy policies.

Your Rights

  1. Under the Personal Data Protection Act 2010, you have the right to access, correct, and request deletion of your personal information. Please contact us if you wish to exercise these rights.

Changes to This Policy

  1. We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice.

Contact Us

  1. If you have any questions about this Privacy Policy or our practices, please contact us at admin@tcgardenresort.com.